Choose your plan

Yes, your generations are private from other users and Magic Hour. We will never access any of your assets without your explicit permission. You have the option to delete the generated asset after completion from our system. Make sure to download it first if you'd like to keep it, as it's deleted forever.

Assets that you upload to our platform, including images, audio, and videos are also private and are deleted within one week.

Yes, you retain full ownership, including copyright and intellectual property rights, for all assets you generate. However, only paid users are granted commercial usage rights.

Free users may use generated content for personal, non-commercial purposes only.

New subscriptions and renewals are eligible for a full refund within 7 days of payment if fewer than 400 credits have been used since that payment. Credit pack purchases are eligible for a full refund if requested within 7 days of purchase and none of the credits from that pack have been used.

Refunds are limited to one approved refund per customer, except for duplicate charges and refunds required by law. Abusive requests and accounts that violate our Terms of Service are ineligible. Request a refund at support@magichour.ai. Refunds may take 5–10 business days to appear.

Free accounts may receive starter credits and account-specific ways to earn more rewards. Check your account for your current credit balance and available rewards.

Paid plans include more creation capacity and premium features for creators and teams who need higher volume. Your account and plan pages show the credits and rewards available to you.

When you run out of credits, you have three options:

• You can wait for your next billing cycle to start. You can see when your next billing cycle starts in Next Invoice in My Plan.
• You can purchase credit packs, which are one-time credit purchases in Pricing. This allows you to "top up" your plan whenever you run out.
• You can start a new plan. If you switch from a monthly plan to a yearly plan or vice-versa, the plan will start immediately. If you switch from a monthly plan to a different monthly plan or a yearly plan to a different yearly plan, your plan will start at the end of your billing cycle. However, if you want to start it immediately, you can click Upgrade Now in My Plan.

We accept credit cards and debit cards worldwide, including Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay.

We accept other payment options depending on your country and region, including:

• Wallets: Apple Pay, Cash App Pay, Google Pay, Amazon Pay, Link, Alipay, WeChat Pay
• Bank Redirects: Bancontact, EPS, giropay, iDEAL, Prszelewy24
• Buy Now, Pay Later: Affirm, Afterpay/Clearpay, Klarna

We do not accept PayPal.

All users have access to email and live chat support. Paid subscribers receive priority support, with responses typically within 3 hours during business hours (Pacific Time).

We aim to respond to all other requests within 24 hours. If there's a delay, we might be offline - thanks for your patience while we catch some sleep.